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Updated: January 7 , 2025

 

This user agreement outlines the terms and conditions under which you are granted access to the Rideght Platform. The Rideght Platform is an application owned and operated by POLAT LLC , with offices at 111 Town Square Pl , Suite 1201  , Unit#23 , Jersey City , 07310 , New Jersey (“Rideght”). This Agreement is a legally binding agreement made between you (“You,” “Your,” or “Yourself”) and Rideght (“Rideght,” “We,” “Us” or “Our”). The Rideght Platform provides a means to enable persons who seek transportation to certain destinations (“Riders”) to be matched with independent affiliates and vehicle owners and/or operators (“Drivers”). For purposes of this Agreement, these services shall collectively be defined as the “Services.” This Agreement describes the terms and conditions that will govern your use of the Services and participation in the Rideght Platform. Rideght is willing to license, not sell, the Rideght Platform to You only upon the condition that You accept all the terms contained in this Agreement. By signing up with or by using the Rideght Platform, You indicate that You understand this Agreement and accept all of its terms. If You do not accept all the terms of this Agreement, then Rideght is unwilling to license the Rideght Platform to You.

You may acquire the Rideght PLATFORM from Apple, Inc. (“Apple”) through its application distribution website (the “Apple App Store”) for licensed use with an Apple branded or compatible wireless handheld device, or from Google, Inc. (“Google”) and its application distribution website (“Google Play”) for licensed use on an Android branded or compatible wireless handheld device. This Agreement applies to any version of the Rideght Platform that you acquire from the Apple App Store or from Google Play and is entered into between You and Rideght. Neither Apple nor Google are parties to this Agreement, and neither shall have any obligations with respect to the Rideght Platform. Rideght, not Apple or Google, is solely responsible for the Rideght Platform and the content thereof as set forth hereunder. However, Apple, Google, and their subsidiaries are third-party beneficiaries of this Agreement. Upon Your acceptance of this Agreement, Apple and Google shall each have the right (and will be deemed to have accepted the right) to enforce this Agreement against You as a third-party beneficiary thereof. This Agreement incorporates by reference the Licensed Application End User License Agreements published by Apple and Google, for purposes of which, You are “the end-user.” In the event of a conflict in the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement shall control.

Please read this Agreement carefully before using the Services. You must read, agree with and accept all of the terms and conditions contained in this Agreement, which includes those terms and conditions expressly set out below and those incorporated by reference, before You use any of the Services. By using any of the Services, You become a Participant in Rideght and a User of Services available on the Rideght Platform (“Participant” or “User”) and You agree to be bound by the terms and conditions of this Agreement with respect to such Services.

If you do not agree to be bound by the terms and conditions of this agreement, please do not use or access Rideght or register for the Services provided on Rideght. We may change, add, delete or amend this Agreement or any part thereof at any time by posting the amended terms on the Rideght Platform. If we post amended terms on the Rideght Platform, You may not use the Services without accepting them. Except as stated below, all amended terms shall automatically be effective after they are posted on the Rideght Platform. This Agreement may not be otherwise amended except in writing signed by you and Rideght.

Rideght does not provide transportation services, and Rideght is not a transportation carrier, nor is it a licensed dispatching base; rather it is a service provider that uses its Platform and technology to provide the Services described herein. It is up to the Driver , vehicle operator , affiliate to decide whether or not to offer a ride to a Rider contacted through the Rideght Platform, and it is up the Rider to decide whether or not to accept a ride from any Driver or any Affiliates contacted through the Rideght Platform. Any decision by a user to offer or accept transportation once such user is matched through the Rideght Platform is a decision made in such user’s sole discretion. Rideght offers information and a method to connect Drivers or Affiliates and Riders with each other, but does not and does not intend to provide transportation services or act in any manner as a transportation carrier, and has no responsibility or liability for any transportation services voluntarily provided to any Rider by any Driver using the Rideght Platform. Rideght is not the employer of any Driver using the Rideght Platform. All Drivers and Affiliates are independent contractors and are not, in any manner, subject to the supervision, direction, and/or control of Rideght.

 

 

Payments

 

• Estimated and Actual Charges: The estimated cost of services provided by Rideght will be displayed on the App or Web Page as “Estimated Charges.” You understand and agree that these Estimated Charges are not firm price quotes and that the actual cost of services may exceed these estimates if additional fees are incurred. Such additional fees may include, but are not limited to, charges for waiting time, extra miles , tolls, additional stops, parking, changes to the requested destination, service charges, fuel surcharges, and applicable state or local taxes or surcharges. As a Rider, you agree that any amounts charged following a ride (a “Charge”) are due immediately. Rideght reserves the right to determine pricing.

 

 

• Cash and Gift Card Payments Prohibited: All payments made by Passengers to Drivers must only be made through the Rideght Platform using a valid credit card issued to the Passenger. Cash payments and payments made using gift cards are strictly prohibited. Neither Drivers nor Passengers may make or accept payments in cash under any circumstances. All Charges shall be facilitated through Rideght’s third-party payment processing service.

 

 

 

Refunds

 

• The full amount of the Charge, as applicable, is charged to the Rider's authorized credit card. All payments made through the Rideght Platform are non-refundable. This no-refund policy applies at all times, regardless of a Rider's decision to terminate the usage of Rideght, our decision to terminate a Rider's usage, any disruption to our Services - whether planned, accidental, or intentional - or any other reason whatsoever.

 

 

Promotional Offers

 

• Rideght, at its sole discretion, may make available promotional offers with different features to any of our customers. These promotional offers, unless specifically made to You, will have no impact on your offer or contract. Rideght reserves the right to change pricing as deemed necessary for our business operations.

 

 

Cancellation Fee

 

• If a Rider cancels a ride request on the Rideght Platform, a Cancellation Fee may be charged. As a Rider, you agree to pay this fee. For more details about our Cancellation Fee policy, please refer to our FAQs.

 

 

Damage Fee

 

• In the event that a Driver reports to Rideght that a Rider has, in any manner, soiled or damaged the Driver’s vehicle, the Rider agrees to pay a “Damage Charge” of either $100 or $250, depending on the extent of the damage (as determined by Rideght in its sole discretion). This charge constitutes payment for the Driver’s cost of repairing or cleaning the vehicle, or otherwise remediating the damage. The Damage Charge shall be remitted to the Driver. Rideght reserves the right (but is not obligated) to verify or otherwise require documentation of damages prior to processing the Damage Charge. Should the damage expenses incurred exceed the Damage Charge collected by Rideght, the Driver may pursue further claims against the Rider.

 

 

Car Seats

 

• Car seats may be requested at the time you place your reservation and are subject to availability, along with an additional charge. You also have the option to use your own car seat. You will be responsible for the installation of the car seat and for properly securing and buckling yourself , your child or infant in the car seat. By using a car seat provided by the Driver or Affiliates , you release both Us and the Driver from any claims, causes of action, damages, or other liabilities, including those resulting in death, injury, and/or property damage. This release covers issues arising from improper use, installation, or defects in the design and manufacture of the car seat.

 

 

Insurance

 

• All Drivers and Affiliates operating in any states are independent owners and/or operators. They are required to procure insurance in accordance with local and applicable regulations. 

 

 

Eligibility

 

• Our Services are available only to, and may only be used by, individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our Services are not available to children (persons under the age of 18) or to participants who have been temporarily or indefinitely terminated from our platform. By becoming a Participant, you represent and warrant that you are at least 18 years old. By using the Rideght Platform or the Services, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by its terms and conditions. You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any password provided by you or Rideght for accessing the Services. You are solely and fully responsible for all activities that occur under your password or account. Rideght has no control over the use of any user’s account and expressly disclaims any liability arising from such use. Should you suspect that any unauthorized party may be using your password or account, or if you suspect any other breach of security, you should contact us immediately.

 

 

Term and Termination

 

• This Agreement becomes effective upon your use of the Rideght Platform or the Services for new Users, and from the posting dates of any subsequent amendments to this Agreement for all current Users. You may terminate your participation in the Services at any time, for any reason, upon providing us with written or email notice of termination. Either you or we may terminate your participation in the Rideght Platform by removing your information at any time, for any or no reason, without explanation, effective upon sending written or email notice to the other party. Upon such termination, we will remove all of your information from our servers, though we may retain an archived copy of records we have about you as required by law or for legitimate business purposes. We maintain sole discretion to bar your future use of the Services, for any or no reason. Even after your participation in the Rideght Platform is terminated, this Agreement will continue to be in effect.

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SMS Terms & Conditions

 

 

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt out at any time, text STOP.

• For assistance, text HELP or visit our website at https://www.rideght.com/.

• Visit https://www.rideght.com/privacy-policy for privacy policy and https://www.rideght.com/terms-and-conditions for Terms of Service.

 

 

 

 

Your Information

 

• "Your Information" refers to any data you provide, publish, or display (“post”) on the Rideght Platform, or in any public message area (such as feedback sections) or through any email feature. Your Information will be stored on computers. By providing Your Information, you consent to us using it to create a user account that enables you to participate in the Services. You are solely responsible for Your Information and your interactions with others in the public sphere, and we serve only as a passive conduit for your online posting of Your Information.

• When using the Rideght Platform, you agree to provide accurate, current, and complete information as prompted by our registration form and to maintain and update Your Information to keep it accurate, current, and complete at all times during the term of this Agreement. You agree that we and the public may rely on Your Information as being accurate, current, and complete. You acknowledge that if Your Information is untrue, inaccurate, not current, or incomplete in any respect, we reserve the right to terminate this Agreement and your use of the Services.

 

 

Restricted Activities

 

• You agree to use the Services in a manner consistent with all applicable laws and regulations. Rideght reserves the right, though we are not obligated, to investigate and terminate your participation in the Rideght Platform if you misuse the platform or the Services, or engage in behavior that is inappropriate, unlawful, or illegal.

• In relation to your participation on the Rideght Platform or through the Services, you agree not to:

  • Impersonate any person or entity.

  • “Stalk” or otherwise harass any person.

  • Express or imply that any statements you make are endorsed by us, without our specific prior written consent.

  • Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents.

  • Post, distribute, or reproduce any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the rights owner.

  • Remove any copyright, trademark, or other proprietary rights notices contained in the Service.

  • Interfere with or disrupt the Services or the Rideght Platform, or the servers or networks connected to them.

  • Transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

  • Forge headers or manipulate identifiers to disguise the origin of any information transmitted through the Service.

  • “Frame” or “mirror” any part of the Service without our prior written authorization, or use meta tags or code or other devices containing any reference to us or the Services or the Rideght Platform to direct any person to any other website.

  • Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile, or otherwise disassemble any portion of the Services or any software used on or for the Services.

• Your Information and interactions on the Rideght Platform must not be false, inaccurate, or misleading; infringe any third party’s rights; violate any laws; be defamatory, libelous, abusive, obscene, offensive, or illegal; contain harmful content; or create liability for us or cause us to be regulated as a transportation carrier or taxi service provider. You also agree not to transfer, use, or sell your Rideght account or ID to any other party. We reserve the right, but are not obligated, to reject any participant who does not comply with these restrictions.

 

 

Proprietary Rights

 

• Rideght owns and retains ownership of the Rideght Platform and all intellectual property therein. Contingent upon your compliance with the terms and conditions of this Agreement, Rideght hereby grants to you a limited, non-transferable, non-exclusive, non-assignable, revocable license to use the Rideght Platform on any Android device that you own or control, and/or any iPhone or iPod touch that you own or control, as permitted by the Usage Rules set forth in Section 9.b. of the App Store Terms and Conditions (the “Usage Rules”).

 

• This license does not permit you to use the Rideght Platform on any Android device, iPod touch, or iPhone that you do not own or control. You may not distribute or make the Rideght Platform available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute, or sublicense the Rideght Platform. You are not permitted to copy (except as expressly allowed by this license and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Rideght Platform, any updates, or any part thereof (except as and only to the extent any such restriction is prohibited by applicable law). Any attempt to do so is a violation of the rights of Rideght and its licensors. If you breach this restriction, you may be subject to prosecution and damages. The terms of this license will govern any upgrades provided by Rideght that replace and/or supplement the Rideght Platform, unless such upgrade is accompanied by a separate license, in which case the terms of that license will govern.

 

• You warrant and represent to us that your Information is posted by you and that you are the sole author of your Information. To enable the Rideght Platform to use your Information without violating any rights you might have in such information, you automatically grant, and you represent and warrant that you have the right to grant, to us and other Participants, a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in your Information and your Content. This right includes the use, copying, performance, display, and distribution of such information and content, and the creation of derivative works from such information and content, in any media now known or not currently known. Rideght will use your Information and Content in accordance with our Privacy Policy. You may remove your Content or your Information from the Rideght Platform at any time. If you choose to remove your Content or your Information, the license granted above will automatically expire. However, you acknowledge that Rideght may retain archived copies of your Content. Rideght does not assert any ownership over your Content; rather, as between us and you, subject to the rights granted to us in these Terms of Service, you retain full ownership of all of your Content and any intellectual property rights or other proprietary rights associated with your Content. Additionally, other Participants may post copyrighted information on the Rideght Platform, which has copyright protection whether or not it is identified as copyrighted. Except for that information which is in the public domain or for which you have been given permission, you will not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information of other Participants on the Rideght Platform.

 

 

Information Control

 

• Location data provided by the Rideght Platform is intended for basic location purposes only and should not be relied upon in situations requiring precise location information, or where erroneous, inaccurate, or incomplete location data may lead to death, personal injury, property, or environmental damage. Rideght, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data displayed by the Services.

 

• Any of Your Information, including geo-locational data, that you upload, provide, or post on the Rideght Platform may be accessible to certain users of the Rideght Platform. It is important to consider this when deciding what information to share in the platform's public areas.

 

 

 

E-mail and Text Communications

 

• E-mail communications and text messages sent from us or through us are designed to enhance your Rideght experience. By becoming a participant, you specifically agree to accept and consent to receiving e-mail communications and text messages initiated from us or through us. These communications may include, but are not limited to, message notification e-mails, e-mails or text messages informing you about potential available drivers, and e-mails informing you of promotions we run, as well as updates on new and existing features we provide.

 

• Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. If you change your mobile phone service provider, the notification service may be deactivated for your phone number, and you may need to re-enroll in the notification service. Rideght reserves the right to cancel the notification service at any time.If you do not wish to receive any of our e-mail communications or text messages, we advise you not to use the Services.

 

 

Intellectual Property

 

• All intellectual property rights on the Rideght Platform and in the Services are owned entirely and exclusively by us. These rights include, but are not limited to, database rights, copyrights, design rights (whether registered or unregistered), trademarks (whether registered or unregistered), and other similar rights existing anywhere in the world, along with the right to apply for protection of the same. All other trademarks, logos, service marks, company names, or product names set forth in the Rideght Platform are the property of their respective owners.

 

• You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information about the Rideght Platform or the Services (“Submissions”) that you provide to us are non-confidential and shall become the sole property of Rideght. Rideght shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

 

 

Copyright Complaints and Copyright Agent

 

• Rideght respects the intellectual property of others and expects its users to do the same. If you, in good faith, believe that any materials on the Services infringe upon your copyrights, please send the following information to Rideght’s Copyright Agent at Rideght, 72 Arlington Avenue , Jersey City ,  07305 , New Jersey

 

• • A description of the copyrighted work that you claim has been infringed, including the specific location on the Services where the material you claim is infringed is located. Please provide enough information to allow Rideght to locate the material and explain why you think an infringement has taken place.

  • A description of the location where the original or an authorized copy of the copyrighted work exists, such as the URL (Internet address) where it is posted or the name of the book in which it has been published.

  • Your address, telephone number, and email address.

  • A statement by you affirming your good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

  • A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

  • An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

 

 

Indemnity

 

• You agree to defend, indemnify, and hold Rideght and our officers, directors, employees, agents, and any third parties harmless from any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of the Service. This includes:

  • Your breach of this Agreement or the documents it incorporates by reference.

  • Your violation of any law or the rights of a third party, including but not limited to Drivers, Riders, other motorists, and pedestrians, as a result of your own interactions with such third parties. This also covers any allegations that any materials you submit to us or transmit to the Services or to us infringe or otherwise violate the copyright, trademark, trade secret, or other intellectual property or other rights of any third party.

  • Your ownership, use, or operation of a motor vehicle or passenger vehicle, including your provision of rides to Riders.

  • Any other activities in connection with the Services.

• This indemnity applies regardless of the negligence of any party, including any indemnified person.

 

 

Online Content Disclaimer

 

• Opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by us, are those of their respective authors. These contents should not necessarily be relied upon as they are solely the responsibility of their authors. Rideght does not guarantee the accuracy, completeness, or usefulness of any information on the Services, nor do we adopt, endorse, or assume responsibility for the accuracy or reliability of any opinion, advice, or statement made by parties other than us.

 

• Under no circumstances will Rideght be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Services, or transmitted to participants. The Rideght Platform may contain links to other websites (“Third Party Sites”). We are not responsible for any Third Party Sites accessed through the Rideght Platform, nor for any Third Party Applications, Software, or Content available through those Third Party Sites.

 

 

Other Disclaimers

 

• Rideght, along with our subsidiaries, officers, directors, employees, and suppliers, provide the Rideght Platform and the Services on an “as is” basis without any warranty or condition, express, implied, or statutory. We do not guarantee nor promise any specific results from the use of the Rideght Platform and/or the Services. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. The disclaimer of implied warranties may not apply to you in certain states, which means you may have additional legal rights depending on your state.

 

• We do not warrant that your use of the Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, nor that any defects in the Services will be corrected, or that the Services are free of viruses or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity and availability.

 

• We cannot guarantee that each User is at least the required minimum age. We accept no responsibility or liability for any content, communication, or other use or access of the Rideght Platform or the Services by persons under the age of 18 in violation of this Agreement. We are not responsible or liable for any content posted on the Rideght Platform or in connection with the Service, whether posted by users of the Rideght Platform, by Rideght, by third parties, or by any of the equipment or programming associated with or utilized in the Rideght Platform or the Services.

 

• You are solely responsible for your interactions with other Users. While we reserve the right to monitor disputes between you and other Users, we have no obligation to become involved. Please carefully select the type of information that you post on the Rideght Platform or through the Services or release to others. We disclaim all liability for the acts or omissions of other Participants or Users (including unauthorized users, or “hackers”).

 

• Rideght serves as a platform to facilitate connections between Drivers , Affiliates and Riders, but we do not provide transportation services and are not a transportation company. We are not involved in the actual transportation provided by Drivers and Affiliates to Riders, and therefore, we have no control over the quality or safety of the transportation, nor the truth or accuracy of Participants' information on the Rideght Platform. We cannot ensure that a Driver , Affiliates or Rider will complete an arranged service as claimed. We reserve the right to change any and all content, software, and other items used or contained in the Rideght Platform and the Services at any time without notice.

 

• The Rideght Platform and the Services may be temporarily unavailable from time to time for maintenance or other reasons. Rideght assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, or unauthorized access to, or alteration of, User communications. We are not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, servers, or providers, computer or mobile phone equipment, software, failure of email, or players on account of technical problems or traffic congestion on the Internet, on the Rideght Platform, on any website, or any combination thereof, including injury or damage to User's or to any other person's computer, mobile phone, or other hardware or software, related to or resulting from using or downloading materials in connection with the Web and/or in connection with the Services.

 

 

Limitation of Liability

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• In no event will Rideght, our subsidiaries, officers, directors, employees, or our suppliers, be liable to you for any incidental, consequential, or indirect damages. This includes, but is not limited to, damages for deletion, corruption, loss of data, loss of programs, failure to store any information or other content maintained or transmitted by our services, service interruptions, travel delays, missed flights or other transportation connections, packages or parcels left in a driver’s vehicle, or for the cost of procurement of substitute services, arising out of or in connection with Rideght, our services, or this agreement (however arising, including negligence). This holds even if we or our agents or representatives know or have been advised of the possibility of such damages.

• We do not screen participants using the services. Therefore, we will not be liable for any damages, direct, indirect, incidental, and/or consequential, arising out of the use of Rideght or the services. This includes damages arising out of communicating and/or meeting with other participants of Rideght or the services, or introduced to you via Rideght or the services. Such damages include, without limitation, physical damages, bodily injury, death, and emotional distress and discomfort. Notwithstanding anything to the contrary contained herein, our liability, and the liability of our subsidiaries, officers, directors, employees, and suppliers, to you or any third parties in any circumstance is limited to $100.

• Rideght has no responsibility for the actions, conduct, or negligence of drivers , affiliates or riders. Rideght has no obligation to intervene in or be involved in any disputes that may arise between drivers, affiliates , riders, or third parties. The responsibility for the decisions you make regarding providing or accepting transportation rests solely with you. Each rider and driver , affiliate is responsible for taking reasonable precautions in all actions and interactions with any party they may interact with through the use of the services. Rideght may, but has no responsibility to, screen or evaluate potential riders or users. Users should understand and accept that Rideght has no control over the identity or actions of the riders and drivers, and we advise users to exercise caution and good judgment when using the services. Drivers and riders use the services at their own risk.

 

 

Release

 

• In the event that you have a dispute with one or more users (i.e., drivers , affiliates or riders), you agree to release Rideght (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from any claims, demands, and damages (actual and consequential) of every kind and nature, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way connected to such disputes with other users or to your use of the Rideght platform or the services.

 

 

Breach

 

• Without limiting other remedies, we may terminate your participation, remove your information, warn our community of your actions, issue a warning, and refuse to provide our services to you if you breach this agreement or the documents it incorporates by reference. This also applies if we are unable to verify or authenticate any information you provide to us; if we believe that your actions may cause financial loss or legal liability for you, our users, or us, or subject Rideght or any other user to regulation by any state or local government or regulatory agency; or if we suspect that you have engaged in fraudulent activity in connection with the Rideght platform or the services.

 

 

Agreement to Arbitrate All Disputes and Legal Claims

 

• You and Rideght agree that any legal disputes or claims arising out of or related to the Agreement (including but not limited to the use of the Rideght Platform and/or the Services, or the interpretation, enforceability, revocability, or validity of the Agreement, or the arbitrability of any dispute) that cannot be resolved informally shall be submitted to binding arbitration in the state in which the Agreement was performed. The arbitration shall be conducted by the American Arbitration Association, in New Jersey County, under its Commercial Arbitration Rules , or as otherwise mutually agreed by you and us. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Claims shall be brought within the time required by applicable law.

 

• You and Rideght agree that any claim, action, or proceeding arising out of or related to the Agreement must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative, collective, or class proceeding.

 

• YOU ACKNOWLEDGE AND AGREE THAT YOU AND RIDEGHT ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

 

 

Notices, Complaints

 

• Except as explicitly stated otherwise, any notices to Rideght shall be given by certified mail, postage prepaid and return receipt requested to Rideght, 72 Arlington Avenue , NJ 07305. Any notices to you shall be provided through the Rideght Platform or given to you via the email address you provide to Rideght during the registration process. In such cases, notice shall be deemed given 3 days after the date that the email was sent. Notice shall be deemed given 24 hours after an email is sent, unless the sending party is notified that the email address is invalid.

 

• Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to Rideght during the registration process. In such cases, notice shall be deemed given 3 days after the date of mailing.

 

• To resolve a complaint regarding the Service, you should contact our Customer Service Department by email.

 

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Contacting Rideght

 

For inquiries or concerns, reach us at Rideght Customer Service or email by support@rideght.com